Privacy policy

1. Who we are

Top Level Remodeling LLC operates this website. For anything relating to your personal data, write to info@toplevelremodeling.com.

2. What we collect

Through the forms on this site we collect only what you enter yourself:

• your name,
• your phone number,
• your email address, if you give one,
• what you tell us about the project,
• the answers you select in the estimate form.

We do not collect special categories of data, and we do not buy contact data from anyone.

3. Why we hold it

To reply to you and to prepare an estimate. That is the only purpose. We do not use your details for marketing unless you ask us to, and we never sell or share them with third parties for their own purposes.

4. Who processes it for us

Our own servers, hosted in the United States, store form submissions and project photographs. Email you send us is delivered through our mail provider. Nobody else has access.

5. How long we keep it

Enquiries are kept for two years so we can look up a past job if you come back to us, then deleted. Ask us to delete yours sooner and we will.

6. Your rights

You can ask us for a copy of what we hold, ask us to correct it, or ask us to delete it. Write to info@toplevelremodeling.com and we will act within thirty days.

7. Photographs

We photograph completed work for the portfolio on this site. Location metadata is stripped from every image before it is published, and we never publish a street address. If your project appears here and you would rather it did not, tell us and we will take it down.

8. Cookies

This site sets no analytics or advertising cookies. The only storage used is what the browser needs to display the page.